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Streamlining Fulfillment for Expansion

Business Beyond Borders — Issue 4
Wanderer Wanderer, a Case Study

When Grace Tan, founder of online fashion retail site Wanderer Wanderer, wanted to reach out to overseas customers, she needed a competitively priced solution for international fulfillment. In ezyCommerce, she found a cost-effective, reliable and scalable end-to-end fulfillment solution, from warehousing to delivery.

When it comes to […]

How an SME Delivered Business Through Fulfilment

Business Beyond Borders — Issue 3
Fitoverspecs, a Case Study
Founder and CEO of Fitoverspecs, Jack Ng, needed to expand his online retail business and reduce the time he spent on distribution, while maintaining customer service and satisfaction. He shares how he used SingPost’s ezyCommerce fulfilment solution to help deliver his business goals.

Singapore enjoys tropical summer temperatures […]

Delivering London Luxury in Asia

Business Beyond Borders — Issue 1
Thamesbury, a Case Study
Motivated by the vision of selling luxury European cuff-links and other accessories to the Far East, Thamesbury LLP’s management found success quickly in several Asian nations. As the firm grew, its leaders turned to SingPost’s ezyCommerce solution to overcome the array of challenges associated with inventory management […]

Welcome to Asia-Pacific, the Future of eCommerce

Global ecommerce has grown 13% annually over the past five years and is now a vital part of a retailer’s multi-channel strategy. In particular, 2012 was a tremendous year for ecommerce. Global sales crossed US$1 trillion for the first time, while Asia-Pacific ecommerce revenues grew 2.2x faster than North America. To top it off, Chinese […]

Doing Returns Right: 6 Best Practices for eCommerce in Asia Pacific

A customer focused returns policy is a core component behind many successful online retailers. Consumers today have an endless choice of online merchants and the ease to return a product can be a key deciding factor before purchase. In Asia Pacific, the majority of eCommerce sites are not yet as liberal with returns as their […]

Asia-Pacific’s Social Butterfly: Is Indonesia Ready for Social Commerce?

Indonesia’s large internet population and high social media engagement has made it an excellent market for rapid expansion in the social commerce sector. Despite low digital payments penetration and logistical challenges, Indonesia is still poised to expand their eCommerce market through a consumer demographic active on social media and a fast evolving B2B support sector […]

Remarketing – A Powerful Tool In Converting Consumers

Capturing and converting website visitors is one of the greatest challenges for every eCommerce business. With over 95% of website visitors leaving a site without converting, the odds of making a sale online are pretty low. While usability and conversion rate optimization can improve the situation, a key step to ensuring visitors return to your […]

Black Friday & Cyber Monday 2014 – Key Learnings For Asia Pacific

Introduction
Every year, the first Friday after Thanksgiving marks the popular shopping day known as Black Friday, where retailers compete with one another to offer the best discounts and customers do the same to claim coveted deals in-store. Black Friday has since evolved, moving into the online space to cater to increasing eCommerce growth. This has […]

Why the Philippines is Primed and Ready for Mobile Payments

The Philippines is primed for a shift towards mobile payments, marrying the country’s passion for mobile devices with the growing popularity of online shopping. But despite a mostly cash-based eCommerce market, local telcos like Smart Communications and Globe Telecommunications, alongside alternative payment providers like Dragonpay and PayPal, are transforming local mobile devices into viable payment […]

A Guide to Choosing a Payment Gateway

Fast, secure and ease of payment processes enable a smooth online customer experience – one that is likely to drive retention and customer growth. Payments are essentially the lifeblood of an eCommerce business and the choice of the right payment gateway is critical to the success of your online store. As there are numerous payment […]