The following products are not fulfilled under EZC program

Hazardous / Dangerous Products

  1. Explosives
  2. Flammable Gas – Ignites when leaking; Aerosols; etc
  3. Flammable Liquid – Low Flash-Point; Emitting Flammable Vapour
  4. Flammable Solids
  5. Oxidising Substances – e.g. Organic Peroxides
  6. Toxic Substances – To contact & consumption
  7. Radio-actives
  8. Corrosives
  9. Magnetized Materials – Affecting Navigation
  10. Sharp objects like Toy Guns, Air Guns, spear guns etc.

Medicine / Drugs

  1. All forms of Medicine including veterinary medicine, AVM – GSL medicines (Authorised Veterinary Medicine – General Sales List), NFA – VPS medicines (Non-Food Animal – Veterinarian, Pharmacist, Suitably Qualified Person) and POM-V medicines (Prescription Only Medicines –Veterinarian).
  2. Any product that required a health care provider’s prescription for purchase or can only be stored, sold or shipped by a licensed health care provider.
  3. Narcotics & Psychotropic Substances
  4. Prohibited drugs

Media and Dimensional constraints

  1. Dimension – The longest side is always considered as length. Length should not exceed 150 cm. Dimensional sum (length + 2 x width + 2 x height) should not exceed 300 cm.
  2. Weight – Maximum weight is 30 kg.

Prohibited under law

  1. Elements of human body and medical implants
  2. Parts made out of endangered species like elephant ivory, sea turtle shells, reptile skins, coral etc.
  3. Sex and sensuality products, loose gemstones, Products with ingredients that are prohibited, restricted or regulated under applicable law and Products with offensive, violent, obscene or sexual content that is unlawful in the country sold.
  4. Any product in possession without the consent of the trademark owner or sold without being an authorised seller by the manufacturer.
  5. Any other product that is prohibited to be stored or sold in Singapore.


  1. Gift cards, gift certificates and other stored value instruments.
  2. Live stocks, Living Plants, Wild Life and their By Products
  3. Endangered Species of Wildlife & their By-products
  4. Alcoholic beverages, cigarettes, tobacco products.
  5. Obscene or Immoral Articles, Publications, Video Tapes/Discs & Software
  6. Seditious & Treasonable Materials
  7. Human Remains or Ashes
  8. Bullion (of any precious metal)
  9. Banderols/ Tax Stickers
  10. IC Chips and Software
  11. Pawn Merchandise
  12. Asbestos

  • Temperature sensitive products which has an allowed range other than 25°C – 30°C.
  • Two or more products that are sold as a set or combo or bundle. Note: Such products can still be sent separately and can exist as multiple units in an order.
  • Products that require assembling are not done in the fulfillment centre.
  • Fragile products unless they are sufficiently packed to withstand the transit and handling conditions.
  • Perishable products unless they have a long shelf life. Note: Products that have expiration date will not be monitored by us.